Hotelbird provides the Hotel industry technology which can be used to create digital experience for guests. The company offers digital solutions among others to individual hotels such as an automated check-in and check-out process. Their technology integrates seamlessly with PMS, payment and locking systems, ensuring a smooth flow of data and reducing the workload at the front desk. Guests can check in and out via app, web or terminal and do not have to wait for their turn at the counter. Through the digital solution guests can make secure mobile payments. An additional core feature is the digital guest directory which provides hotel guests with information about the hotel before they arrive.
Individual hotels face several hurdles such as limited time or insufficient digital knowledge. Hotelbird addresses these issues by partnering with Opensmjle for digitalization, but also through offering customer support, knowledge transfer, flexible pricing packages and help to shape the guest’s digital journey.
